Shipping & Delivery
At Diamond12, we are committed to delivering your precious jewelry safely, securely, and on time. Every order is handled with utmost care to ensure it reaches you in perfect condition.
📦 Order Processing
- All orders are processed within 1–3 business days.
- Custom or made-to-order jewelry may take 5–10 business days.
- You will receive an email confirmation once your order is shipped.
🚚 Shipping Time
- Standard Delivery: 3–7 business days across India
- Express Delivery: 1–3 business days (selected locations)
- Delivery timelines may vary depending on your location.
💰 Shipping Charges
- Free shipping on all prepaid orders across India
- Minimal charges may apply for Cash on Delivery (if available)
🔒 Secure Packaging
- All products are packed in tamper-proof, secure packaging
- High-value items are shipped with insurance coverage
- We ensure complete safety during transit
📍 Order Tracking
- Once shipped, you will receive a tracking ID via email/SMS
- You can track your order in real-time
🌍 International Shipping
- Currently, we ship only within India
- International shipping will be available soon
⚠️ Delivery Notes
- Please ensure someone is available to receive the order
- A valid ID may be required for high-value deliveries
- We are not responsible for delays caused by unforeseen circumstances (weather, courier delays, etc.)
📞 Need Help?
If you have any questions regarding shipping or delivery, feel free to contact us:
📞 +91 98765 43210
📧 support@diamond12.com
We’re always here to help you.